This is one mail which I saved it for a lifetime. I worked with this person indirectly and when we met it was always a casual talk. I like this person because he is very polite and helping. I never knew this person until this mail that I have helped him. Many of my coworkers said a lot of "farewell's" adjectives in praise but this is special and will be special always. Thank you!!!!
My blog is all about what I see, feel and do. You will find updates on cars, people and other interesting things that I do and love to share to the world
Personalised Driving Instructor - Business for a social cause
Newspaper reads. "For past 10 years, Chennai has the highest number of road accidents in India"
I travel everyday in highways for about 60 km and I almost see accidents every 2 days and some are really fatal in GST Road (NH). I found a lot of first time car owners and they are always driving it very fast with little road sense.
The reason they do not follow rules are,
1. All cars can go at 100 km/h. They are always in hurry when on road. They do not stick to rules
2. The traffic police is not strict with speed limits (At Delhi I think it is very strict)
3. Driving schools run to make profits and driving like typewriting takes some time to learn.
4. It takes about 45 hrs to become a good driver. Many new drivers take their cars to highways after completing about 10 hrs of driving
As I have spent who spent about 4 years in vehicle testing group, I was confident that I can teach people how to drive. I fixed my goal as to make Chennai a better place for drivers to drive. I always talk to their family members and emphasis about safe driving. I also request them to pass the message of "Safe Driving"
I published an advertisement and I asked people to contact me only if they owns a car, hold Indian Driving License (which is very easy to get) and still not confident of driving a car. I fixed a price of Rs. 500 per hour. I bought money only if they found my instructions good and they are completely happy about my service. If they are not happy I tell them to decide on. And till date I do not have any unhappy customer and everyone paid me Rs. 500 per hour. I thought my customer base is less but I was taken by surprise. I had several inquiries but I restricted to teach not more than 2 persons a week.
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Zig Zag driving (Slalom) at low speeds Just to understand the speed in which they have to steer |
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A customer learning how to take a narrow U turn at 20 km/h (by steering very fast) |
About my business achievements,
Investment cost = Rs. 3500 (for 20 cones)
"Breakeven" at with my first customer itself
Profit achieved Yes!! X times the investment with about 6 customers
After starting this activity in weekends, I worked for all 7 days a week and all days of a month. [It was very tiresome but I enjoyed it]. This activity is helping me to understand how a common man drives and his liking in a car. I was very happy learning about what a service industry is and I am already learning lessons.
I am sure this experience is giving me an incite into commercial side of a business
I am putting a hold to this because I have much bigger aims to do and concentrate. My Saturdays and Sundays are now completely full. I am working for 7 days a week :) .
Driven: Autobiography of Mr. Jagdish Khattar
By Suveen Sinha
I have heard about Mr. Jagdish Khattar as a great man who can be brutal in making decisions and he takes the right one. He was in Uttar Pradesh (a state in India) as an IAS (Indian Administrative Service) officer and revolutionised the transport industry with his ideas, though the mob there was very arrogant and not ready for any change.
Before reading this book, I strongly recommend you to read, "THE MARUTI STORY" by Mr. RC Bhargava. (else wait for my post)
Let me put some best points in his book which I liked about the book,
(this is only a part of the book I have summarized, few more points I will update as I learn)
1. Government Politics and Suzuki's technology
Right from appointing a MD , appointing a labourer, dealer, vendor for Maruti Suzuki, ministers from government wanted a pie. Most of the issues will be on Prime Minister's table for taking decision. Hence all decisions like technology transfer or training has to wait for a long time.
2. Maruti 800 sold at Rs. 45000 (at a loss)
No body agrees to sell a product at loss. That is a fundamental business line. Actually Maruti was selling a car at Rs. 45000 and that price would have created a loss. But customers were willing to pay for a car that is to be manufactured 2 years later. So they could get investment from customers 140 crores and remaining 60 crores were invested. "So there is least investment cost". Govenment helped very much for the investment. That is the sole reason even today why Maruti's have cost advantage though they pay to vendors much more than other OEMs (Original Equipment Manufacturer)
3. Pioneer in Production
It was during his tenure, Maruti production plant was bench marked with other Suzuki's Plant in Japan and they achieved it by continuous improvement, educating workers and managers. And today yes the plant are world class and highly cost efficient.
4. The Maruti Strike
The labour union was always favored and their union strikes became often and for all reasons. They were going very powerful that they could not be managed. Khattar took a firm hand. He gave a warning to all employees to stop striking and start working. When they refused he brought in young kids from village who had completed basic ITI training. Made them work in plant supervised by managers. All people who were striking were removed from company. This was the first time the voice from the union was taken out. Here too Prime Minister took the decision to solve the issue.
5. Carnation
Maruti today has more than 1500 service outlets in India and still expanding. But other companies like Toyota, Fiat, Ford etc do not have such network which is ruining their sales even today. So Khattar once his tenure as MD at Maruti ended, he started Carnation a multipurpose service centre. Yes he is an entrepreneur now and yes he earns in crores.
I have heard about Mr. Jagdish Khattar as a great man who can be brutal in making decisions and he takes the right one. He was in Uttar Pradesh (a state in India) as an IAS (Indian Administrative Service) officer and revolutionised the transport industry with his ideas, though the mob there was very arrogant and not ready for any change.
Before reading this book, I strongly recommend you to read, "THE MARUTI STORY" by Mr. RC Bhargava. (else wait for my post)
Let me put some best points in his book which I liked about the book,
(this is only a part of the book I have summarized, few more points I will update as I learn)
1. Government Politics and Suzuki's technology
Right from appointing a MD , appointing a labourer, dealer, vendor for Maruti Suzuki, ministers from government wanted a pie. Most of the issues will be on Prime Minister's table for taking decision. Hence all decisions like technology transfer or training has to wait for a long time.
2. Maruti 800 sold at Rs. 45000 (at a loss)
No body agrees to sell a product at loss. That is a fundamental business line. Actually Maruti was selling a car at Rs. 45000 and that price would have created a loss. But customers were willing to pay for a car that is to be manufactured 2 years later. So they could get investment from customers 140 crores and remaining 60 crores were invested. "So there is least investment cost". Govenment helped very much for the investment. That is the sole reason even today why Maruti's have cost advantage though they pay to vendors much more than other OEMs (Original Equipment Manufacturer)
3. Pioneer in Production
It was during his tenure, Maruti production plant was bench marked with other Suzuki's Plant in Japan and they achieved it by continuous improvement, educating workers and managers. And today yes the plant are world class and highly cost efficient.
4. The Maruti Strike
The labour union was always favored and their union strikes became often and for all reasons. They were going very powerful that they could not be managed. Khattar took a firm hand. He gave a warning to all employees to stop striking and start working. When they refused he brought in young kids from village who had completed basic ITI training. Made them work in plant supervised by managers. All people who were striking were removed from company. This was the first time the voice from the union was taken out. Here too Prime Minister took the decision to solve the issue.
5. Carnation
Maruti today has more than 1500 service outlets in India and still expanding. But other companies like Toyota, Fiat, Ford etc do not have such network which is ruining their sales even today. So Khattar once his tenure as MD at Maruti ended, he started Carnation a multipurpose service centre. Yes he is an entrepreneur now and yes he earns in crores.
The Little Black Book of Project Management
By Michael C. Thomsett
I have noted the best things which I am
sharing here.
First the best lines in the book I liked,
“Your ability to keep the project on schedule
is the real test of your project management skills”
“A committee don’t work if there is too
much of democracy”
-
So true, I believe everyone can
be given a choice to suggest but there should be only one who should be in
charge for taking decisions.
“Even if the project is well managed and
kept on schedule for 99% of the time if the last step isn’t fine then the whole
thing is lost. The final report is the
hardest part”
-
Yes the final report that you
make is going to stay and will be the reference document for future
“You read a book from the beginning to the
end
You run a business in the opposite way. You
start with the end in mind and then you do everything you must to reach it.
Summary of the book:
-
A large project with constrains
and no direction will be very difficult to manage if it is not addressed well
in the beginning. Clear objectives of the project even though they were not
laid down during assignment will help
-
A project success depends on,
Ø Result (well defined and
broken into smaller tasks)
Ø Budget
Ø Time (Planning / monitoring
/ Completing)
-The same can be put as
Sno
|
Definition
|
Control
|
1
|
Purpose – the most fundamental
|
Team – Coordination
|
2
|
Task Breaking
|
Monitor – find problem & correct it
|
3
|
Scheduling
|
Action – action taken for the problems
|
4
|
Budget
|
Completion – 100% control till the end
|
CHECK LIST FOR PROJECT MANAGER
1.
Purpose
2.
Outcomes
3.
Problem Kind
4. What is my responsibility (it should be laid
down clearly and shared)
5.
What is my authority? (it should be
carefully described )
6.
Ask for deadlines (only if you get the deadlines planning /
scheduling/ budgeting can be done)
7. Network?? (how much network you have within and outside
departments also plays a role)
CREATING THE PLAN
After the “purpose” is clearly defined you can
define the functions for you and your team. For example,
1.
Clarify the leadership role: A project manager may be
temporary head. So clarify to the team for its smooth running
2.
Do follow through: But be very
careful not to make people feel that you are pinching them
3.
Beware of team priorities and
conflicts: Team members would already have some routine jobs, sometimes for new
work addition they should pick out their time. So be sure to use the limited
amount of the time effectively
4.
Be available to the team
members: No matter how much pressure you are in you should have time for them
when they are working
5.
Remember constantly the end in
mind: If the team is large or comprises of different verticals prepare an organization
chart
PROJECT ANNOUNCEMENT MEETING
1. For a healthy start prepare the responsibilities,
define them, call a meeting with the working group and if required with their
senior people too.
2. Give information / access to the teams
wherever required
3. Give each team member a chance to excel. If
they repeatedly fail it is very important to have alternate resource to support
4. If a team member already performs well as a
team pick him again
5. Be in the team selection process
THE COMMITMENT PROBLEM
1.Why should I work hard to make a project
succeed when someone else is going to have the credit? This is a very common
thing which hinders the team completely
2. The best way to handle it is identify the
member’s contribution and give the credits to him
3. Never make a member work between two
demanding managers. He will get fed up.
THE TOP MANAGEMENT PROBLEM:
Sometimes the “top” may not be interested or
may burn the bridges you have built. Both are harmful.
Just do your best, be diplomatic and work
around these kind of problems.
DELEGATION PROBLEM & SOLUTION
1.
Emphasis on assignment and
never on people
2.
To be like that make sure you
pick the right people
3.
When work is structured and
done in routine it is a “no problem job”. But when it comes to projects you may
have to encourage the individual to take responsibilities / calculated risk and
on the spot decisions.
4.
Stress team and project goals
over individual goals
ESTABLISH A SCHEDULE
“Your ability to keep the project on
schedule is the real test of your project management skills”
THE GANTT CHART
It is the best and one of the ancient ways
that we cans till follow
THE AUTOMATION SOFTWARE PROBLEM
1.There are softwares to model it but things
may not be designed to the specifics you require. If you decide on automation first set the
relationship because softwares cannot help in building relationships.
2. The recurring process can be handling through
automation
3. The objective of using a “software” should not be the stress.
It is always the project.. as always.
4. Automate for efficiency and not for
replacement for your involvement as project manager
5. First overcome the problem involved with
project management.
The booked touched on various others topics
which I have not added here. I liked the authors examples whereever required. That helped in understanding the concepts easily.Happy reading...!!!!
Memorable Moments
I got the pleasure to be a Chief Judge at Magna Engineering College (Because a senior boss could not attend it).
The other Judges are at least 10 years elder to me, but my name is on top. It is just because this slide is prepared by Mechanical Students.
All credits goes to Toastmasters club for teaching me how to give a proper public speech.
I really loved to hear 300 students clapping after my very short speech (less than 2 minutes on dice). I felt I achieved something.
I remember my first public speech in a school with Ms. Aparna (State 2nd Rank holder in 2008, 12th board exam).All thanks to our Physics professor for giving us an opportunity. We gave a speech in front of school students of Amrita School in Coimbatore. She gave a wonderful speech on how dedicated one should study. I gave an ordinary speech and key message I said was to follow your heart, if you love cars become automobile engineer. One 7th std kid came up with his collection of car pictures that he carefully cut it from auto magazines and said, "This is for you". I accepted it after denying for few times. That was also a memorable experience.
Toastmasters
For people who do not know about Toastmasters club, it is a great place to be if you want to improve your public speaking skills. There will be a mentor for you, they will give positive feedback and areas for improvement. Few great things that I noticed there are,
Fire your Confidence
In 2002 a person joined the club and he said his only target was to stand before the crowd for 60 seconds irrespective he is speaking or not and said he failed in it. He fails miserably to greet people. But now, he is rocking star in front of crowd and he is one of the most admired man.
He is not alone, there are so many people who take toastmasters seriously become better and confident people. They all say one thing in common. Practice Practice Practice!!!!
Mentoring
You get to see some Directors of IT firms, Experts technical people and others who excel in one thing or the other and have passion as public speaking for years. So with their past experience, they really do good mentoring. Mentors are must and I have seen a lot of people who can inspire you.
Networking
I would have spoken to about 100 people from different Toastmasters club. I really liked it. I am making new friends.
Listening to other peoples thinking
When you hear a prepared speech from Toastmasters, some people can to throb your heart and most of them prepare their script thinking a lot from their mind. That can pierce into your mind and stay there. I was very much fascinated to watch them. Sometimes when I see people giving their first speech and it is awesome. And sometimes that helps to know about them too.
Best Hobby
I had never had any interesting hobby. This looked very perfect for me. And whenever I hear an applause from audience, I feel GOD.
Fire your Confidence
In 2002 a person joined the club and he said his only target was to stand before the crowd for 60 seconds irrespective he is speaking or not and said he failed in it. He fails miserably to greet people. But now, he is rocking star in front of crowd and he is one of the most admired man.
He is not alone, there are so many people who take toastmasters seriously become better and confident people. They all say one thing in common. Practice Practice Practice!!!!
Mentoring
You get to see some Directors of IT firms, Experts technical people and others who excel in one thing or the other and have passion as public speaking for years. So with their past experience, they really do good mentoring. Mentors are must and I have seen a lot of people who can inspire you.
Networking
I would have spoken to about 100 people from different Toastmasters club. I really liked it. I am making new friends.
Listening to other peoples thinking
When you hear a prepared speech from Toastmasters, some people can to throb your heart and most of them prepare their script thinking a lot from their mind. That can pierce into your mind and stay there. I was very much fascinated to watch them. Sometimes when I see people giving their first speech and it is awesome. And sometimes that helps to know about them too.
Best Hobby
I had never had any interesting hobby. This looked very perfect for me. And whenever I hear an applause from audience, I feel GOD.
The Chennai Start
I moved to Chennai somewhere in March 2012. In this 1 year (1 year and 6 months) at Chennai, I experienced new things, let me put it in points,
1. Train journeys:
As my hometown is 500 km from Chennai and my office is 30 Km from home. I almost travel about 1200 kms per week and I commute by using trains. (as it takes Rs. 250 to travel home and Rs.10 to office). I used to observe a lot of people. Sometimes I used to start conversations and I allow them to speak. One thing they teach is life is not fair. [but life is not fair to everyone and that is life]
2. Learning to Enjoy the solitude:
Seriously, being alone in a room without any disturbance is a luxury nowadays. That helped me spend time on thinking. Though lots of things run in mind, after a certain point you start to focus.
3. Visiting Government hospital, Police station and Court room:
That was the worst days of my life. My friend died of poisoning. I visited government hospital for autopsy report, police station for closing or taking action and court room for altogether a different issue. It is very hard to work with government agencies. (Thanks to CCTVs at least now people do not ask bribes open)
4. Step to change the way you speak:
To make other people understand what I think and to understand the exact meaning what others speak was really a tough task. So to express myself properly I found a mentor and to understand the exact meaning for what others speak I started to ask questions.
The first golden rule to speak. Listen to others carefully when they talk to you. Understand their needs.
(this was really a new learning)
5 Run Lola Ruuunnnnnn.....
When I was in Gurgaon, to run 500 mts was a big thing. Now I can run non stop for 3 kms and with little pitstops, the maximum I have run is 7 kms.(I call that as endurance run)
6. Karting and Driving in Race tracks
I have spent about 4 years in test track testing cars which has too many safety rules.But the best way to enjoy car is taking it to test track on a sunday morning and driving it crazy with max speeds. WOW you will feel GOD.
7. Meeting with Chandoo.org
That was one of the best meeting I had. He is expert in Excel (IIM graduate too!!) I love his website and I will create one similar to him.
8. Teaching others how to drive
I was trying to teach 3 new people how to drive. (may be against their wishes, as I asked them to take care of petrol cost which they wanted organisation to take care). But one thing I learnt out of it. This is one of the simplest thing that can be taken out of the closed business of Automobile Industry.
9. Joining Toastmasters
ha ha!!. I thought public speaking is easy. But when I saw some prepared speeches, it was stunning. I wanted to be best in public speaking. It is my hobby now. Listen to speakers and present speeches in front of the crowd.
10. New Friends:
I have new friend circle at office and I meet random people at toastmasters who are good speakers. I get energy when I meet people and trying to understand them.
1. Train journeys:
As my hometown is 500 km from Chennai and my office is 30 Km from home. I almost travel about 1200 kms per week and I commute by using trains. (as it takes Rs. 250 to travel home and Rs.10 to office). I used to observe a lot of people. Sometimes I used to start conversations and I allow them to speak. One thing they teach is life is not fair. [but life is not fair to everyone and that is life]
2. Learning to Enjoy the solitude:
Seriously, being alone in a room without any disturbance is a luxury nowadays. That helped me spend time on thinking. Though lots of things run in mind, after a certain point you start to focus.
3. Visiting Government hospital, Police station and Court room:
That was the worst days of my life. My friend died of poisoning. I visited government hospital for autopsy report, police station for closing or taking action and court room for altogether a different issue. It is very hard to work with government agencies. (Thanks to CCTVs at least now people do not ask bribes open)
4. Step to change the way you speak:
To make other people understand what I think and to understand the exact meaning what others speak was really a tough task. So to express myself properly I found a mentor and to understand the exact meaning for what others speak I started to ask questions.
The first golden rule to speak. Listen to others carefully when they talk to you. Understand their needs.
(this was really a new learning)
5 Run Lola Ruuunnnnnn.....
When I was in Gurgaon, to run 500 mts was a big thing. Now I can run non stop for 3 kms and with little pitstops, the maximum I have run is 7 kms.(I call that as endurance run)
6. Karting and Driving in Race tracks
I have spent about 4 years in test track testing cars which has too many safety rules.But the best way to enjoy car is taking it to test track on a sunday morning and driving it crazy with max speeds. WOW you will feel GOD.
7. Meeting with Chandoo.org
That was one of the best meeting I had. He is expert in Excel (IIM graduate too!!) I love his website and I will create one similar to him.
8. Teaching others how to drive
I was trying to teach 3 new people how to drive. (may be against their wishes, as I asked them to take care of petrol cost which they wanted organisation to take care). But one thing I learnt out of it. This is one of the simplest thing that can be taken out of the closed business of Automobile Industry.
9. Joining Toastmasters
ha ha!!. I thought public speaking is easy. But when I saw some prepared speeches, it was stunning. I wanted to be best in public speaking. It is my hobby now. Listen to speakers and present speeches in front of the crowd.
10. New Friends:
I have new friend circle at office and I meet random people at toastmasters who are good speakers. I get energy when I meet people and trying to understand them.
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